Welcome to Ashe Hole Mini Doughnuts and Coffee Truck. By booking our services, you agree to abide by the following terms and conditions:
Booking and Deposit
- A 50% non-refundable deposit is required upon booking to secure your reservation. This deposit ensures your date and time are held specifically for your event.
- The remaining balance is due on the day of the event before services commence.
Minimum Booking Time
- There is a two-hour minimum booking requirement. Events requiring service for less than two hours will still be charged the minimum booking fee.
Rescheduling and Cancellation
- In the event of bad weather, you are permitted to reschedule your booking. Rescheduling is subject to availability and must be done through communication with an authorized team member of Ashe Hole Inc.
- Cancellations must be communicated in writing. The 50% deposit remains non-refundable regardless of the cancellation reason.
Communication
- All communications regarding bookings, rescheduling, cancellations, and any other service-related inquiries must be conducted with an authorized team member of Ashe Hole Inc. Communication via email, phone, or in-person meetings will be considered valid.
Service Area and Travel Fees
- Our services are available within a specific geographic area. Travel outside this area may incur additional fees, which will be disclosed at the time of booking.
- Any changes to the service location after booking may affect the quoted price and are subject to approval and additional charges.
Health and Safety
- Ashe Hole Mini Doughnuts and Coffee Truck adhere to all health and safety regulations. We ensure our equipment and products meet the highest standards of hygiene.
- Clients are responsible for providing a suitable location for the truck, including necessary permits and access.
Event Requirements
- It is the client’s responsibility to ensure that the event location complies with all local laws and regulations.
- Power and water hookups, if required, must be provided by the client unless otherwise agreed upon at the time of booking.
Liability
- Ashe Hole Inc. is not liable for any damages or injuries that occur during the event unless they are a direct result of our staff’s actions.
- We are not responsible for any losses due to unforeseen circumstances such as natural disasters, road closures, or other events beyond our control.
Payment Methods
- We accept various payment methods, including credit cards, debit cards, and cash. All payments must be made by the agreed terms and conditions at the time of booking.
Photography and Marketing
- Ashe Hole Inc. reserves the right to take photographs and videos of the event for promotional purposes unless explicitly instructed otherwise by the client before the event.
By booking with Ashe Hole Mini Doughnuts and Coffee Truck, you acknowledge that you have read, understood, and agree to these terms and conditions. For any questions or further clarifications, please contact an authorized team member of Ashe Hole Inc.